What is the return policy?
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All sales are final. We do not offer returns or refunds on any products once purchased.
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We also do not offer exchanges on any of our products.unless approved by management, non-delivered item
- Exchanges are administered based on the conditions stated above. All Products must be in the original packaging and must not have been Opened Box, used, modified or installed.
How do I Cancel My Grill order if I buy it online through La Veranda website?
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Kindly contact us immediately regarding the Grill order cancellation.
- Our showroom address: La Veranda Home & Garden, Ali Al-Hashemi
Building – Showroom 2 Sheikh Zayed Road – Exit 40 Al Quoz, Dubai –
U.A.E.
What should I do if my order arrives damaged, defective or if the wrong item was delivered?
If you notice any visible damage to the item on delivery, Report to the Delivery Team .
OTHER POLICY
* If you require assembly service kindly add an extra AED 100 – AED 200 depending on the size of the grill and it’s payable on-site at the time of delivery.